Free shipping on orders over $50! Free shipping on orders over $50!

Patti Kelley Criswell

A Smart Girl's Guide: Knowing What to Say: Finding the Words to Fit Any Situation


A friend talks about you behind your back. What do you say? You need a bigger allowance. How do you ask your parents? You ruin your friend's favorite book. How do you apologize? Here are the exact words you'll need in these situations -- plus more than 200 others.�Look inside for the tools, tips, techniques (and actual words!) to help you untangle your tongue and speak out with confidence and grace.